In this article you'll learn:


What you need to do if your dashboard isn't loading


 


What You'll Need:



  1. The URL for your system (yourcompany.getsmartcleaner.org) 

  2. Username and password for your Virtual Mgr system

  3. A PC, Mac, Apple Device or Android device

  4. An internet connection


 


Steps:



1. Restart your device. Start by waking the device by pressing the Home Button or Power Button.


 



2. Wait a few seconds until you see the wifi connection appear on the top of your device:


 


3. Then press the Refresh icon on the left hand top.



 


4. You may get a prompt on the screen asking to use your device location, you can press either button:


 



 


5. You should now be able to view your tasks listed on the screen:



 


Still Need Help?


 


If you're still having trouble, please submit a support ticket and our team will reach out to you as soon as possible.