In this guide you will learn about potential reasons why tasks doesn't appear and how to troubleshoot it.


  1. Tasks appear only on the day when they're scheduled. For example a Tasks for Saturday will appear only on that day.

  2. Tasks appear only during the working hours that your system is setup to operate for. As an example if you requested your working hours be set to 9am-5pm, then at 6pm you won't see any tasks on your dashboard. If you want your hours changed, please contact the help desk.

  3. No supervisor assigned in hierarchy. For example.
  4. Supervisor is on leave. When a supervisor goes on the leave but replacement for supervisor is not assigned the task won't appear. To troubleshoot this, please assign replacement supervisor.

  5. If there is not "Schedule Approval Time" set in Roster.